Keep Your Field Crews Running. No Matter Where the Job Is.
At Timms I.T.S, we specialize in Managed IT Services specialized for on-site and mobile teams. Our goal is to enhance your technology, online safety, and streamline your tech operations, ensuring your business runs smoothly and securely regardless of the work site.
Core IT Services - Every Tool Your Field Needs.
Managed IT Services
A fully managed IT service covering your entire operation — from field devices to office workstations, POS, & servers. Proactive monitoring catches and resolves issues before they disrupt your crews. When something does go wrong, your team reaches a real technician who knows your setup.
- 24/7 Proactive Infrastructure Monitoring
- Asset Provisioning Management
- Patch and Update management
- Network and Firewall management
- Vendor & ISP Liaison
Zero-Touch Device Deployment
Devices arrive at your job site pre-configured, fully secured, and ready to work. Your crew never needs to touch a settings menu or call a helpdesk. We handle everything before the device leaves our hands — apps, security policies, email accounts, and job-site restrictions — all applied.
- Apple Business Manager & DEP enrollment
- Android Enterprise zero-touch enrollment
- Pre-configured apps & access controls
- Windows Autopilot for laptop fleets
Unified Device Management (UDM)
A unified command center for every device your company owns — phones, tablets, rugged handhelds, laptops — regardless of OS or location. Enforce policies, push updates, monitor compliance, and respond instantly to security events. All from one dashboard, visible 24/7.
- Unified management (iOS, Android, Windows, Mac)
- Real-time device health monitoring
- Remote lock and data wipe security
- Policy enforcement & compliance reporting
Geofenced Site Security
Location-based intelligence that changes device behavior based on where your crew is working. Devices automatically lock down to job-specific apps when entering a secured site, restrict data access outside approved zones, and alert you when a device leaves the expected operational area.
- GPS Geofence boundary definition
- Automatic policy switching by location
- Instant alerts on boundary violations
- App restrictions by site classification
- Regulatory zone enforcement
Endpoint Security (EDR/XDR)
Enterprise-grade endpoint detection and response for every device in your fleet. We deploy, manage, and respond to threats on all endpoints — stopping ransomware, malware, and unauthorized access before they reach your data. Critical for devices operating in high-risk field environments.
- Next-gen antivirus + EDR on all devices
- 24/7 SOC threat detection & incident response
- Ransomware rollback capability
- Dark web credential monitoring
- Security awareness training
Identity Credential Access Management (ICAM)
User credentials, cloud applications, and internal networks need protection that survives phishing attacks, password theft, or compromised devices across a distributed workforce. We build zero-trust access strategies with seamless authentication capabilities — so a stolen password never becomes a company-wide breach.
- Multi-factor authentication (MFA) deployment
- Role-based access control (RBAC)
- Single sign-on (SSO) integration
- Automated user onboarding & offboarding
- Continuous identity monitoring & alerting
Backup & Disaster Recovery
Project data, grid records, and operational files need protection that survives ransomware, hardware failure, or natural disaster at a remote job site. We build layered backup strategies with rapid recovery capabilities — so a catastrophic event becomes a minor inconvenience.
- Automated cloud + local backup
- Immutable backup repositories
- Documented recovery time objectives
- Quarterly DR testing & reporting
- Microsoft 365 data backup
Built for the Modern, Distributed Office
Traditional IT support requires you to be at your desk. Timms ITS is different. We understand that your workforce is mobile, using a mix of Windows, Mac, Android and Apple devices, accessing cloud data from job sites, coffee shops and home offices.
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